Service Agreement

Terms of Service

Last updated: February 15, 2026 · Version 2.4

These Terms of Service govern your use of Degird products, services, and websites. By accessing or using any Degird product or service, you agree to be bound by these terms. If you do not agree to these terms, do not use our products or services.

Service Delivery

01

For Monthly Retainer plans, delivery times average 48 hours from the time all requirements are submitted.

02

One-off projects follow the timeline specified in the custom quote. Any scope changes may extend the delivery timeline.

03

Revisions must be requested within 14 days of delivery. After this window, additional revision requests are subject to a new quote.

04

All deliverables are provided in the format specified at project kickoff. Format changes after delivery may incur additional fees.

Ownership & Intellectual Property

01

Upon full payment, all final deliverables — including video, motion assets, code, and design files — belong to the client.

02

Degird retains the right to showcase completed work in our portfolio and marketing materials unless a separate Non-Disclosure Agreement (NDA) is executed.

03

Source files (e.g., After Effects projects, raw footage, editable design files) are included only when explicitly stated in the project scope.

04

Any third-party assets used (stock footage, licensed music, fonts) remain subject to their respective license terms.

Payments & Billing

01

Subscriptions are billed in advance on a monthly basis. You may cancel or pause your subscription at any time — cancellation takes effect at the end of the current billing cycle.

02

One-time purchases are non-recurring. Access is granted immediately upon successful payment.

03

Due to the high-intensity nature of custom production, refunds are generally not provided once production has started. If a product or service doesn't work as described, contact us and we'll make it right.

04

All prices are listed in USD unless otherwise specified.

Acceptable Use

01

You agree not to use Degird products or services for any unlawful purpose or in violation of any applicable local, national, or international law.

02

You may not reverse-engineer, decompile, or disassemble any Degird software product.

03

Automated scraping, data harvesting, or unauthorized access to Degird systems is strictly prohibited.

04

Degird reserves the right to suspend or terminate access to any user who violates these terms.

Limitation of Liability

01

Degird provides products and services "as is" and "as available" without warranties of any kind, express or implied.

02

In no event shall Degird be liable for any indirect, incidental, special, consequential, or punitive damages.

03

Our total liability for any claim arising out of these terms shall not exceed the amount paid by you to Degird in the 12 months preceding the claim.

04

These limitations apply to the fullest extent permitted by applicable law.

Questions About These Terms?

If you have any questions about these terms, reach out to our legal team.